Shipping policy
Shipping Policy
Shipping Policy
At Harocsky Candle Co, every candle is hand-poured in small batches with care and attention to detail.
Order Processing
Please allow up to 48 hours for your order to be prepared and dispatched.
During busy periods, launches or seasonal events, processing times may occasionally be slightly longer, but we will always aim to dispatch your order as quickly as possible.
Delivery Options
Shipping times will depend on the delivery option selected at checkout.
Available delivery services may include:
- Tracked 24
- Next Day Delivery
Once your order has been dispatched, you will receive tracking information via email where applicable.
Delivery Information
While we always aim to meet estimated delivery timeframes, delays caused by couriers, weather conditions or busy seasonal periods are outside of our control.
Please ensure all shipping information entered at checkout is correct, as Harocsky Candle Co cannot be held responsible for parcels delivered to incorrectly provided addresses.
Damaged or Missing Orders
If your order arrives damaged or you believe your parcel is missing, please contact us within 48 hours of delivery so we can investigate and assist as quickly as possible.
Email: info@harocskycandles.co.uk
UK Shipping
We currently ship within the United Kingdom.